Why Public Chatbots Fail in Legal Work (And What to Do Instead)

Public chatbots were never built for privileged legal work. This post walks through why generic assistants fail in a law firm — data leaves your control, citations hallucinate, and there's no audit trail — and what a private, self-hosted AI associate does differently.

The problem with public tools

Every prompt you send to a public chatbot leaves your infrastructure. For a law firm, that alone is disqualifying.

The alternative

Diffract installs private AI associates inside your own infrastructure, so client data never leaves your control.